Package-Based Services
for
ORACLE Support
SITA CORP’s Package-Based Services reduce monthly costs by 40-60%.
SITA CORP’s Package-Based Services reduce monthly costs by 40-60%.
Our flexible packages are built to deliver maximum value at an affordable price, with the added benefit of a Help Desk and Ticketing System to ensure you're always supported.
| Feature | Basic | Standard | Advanced |
|---|---|---|---|
| Reports Enhancements | |||
| System Administration | |||
| Functional Support | ❌ | ||
| EBS Development | Basic | Standard | Advanced |
| Security Management | ❌ | ❌ |
| Feature | Basic | Standard | Advanced |
|---|---|---|---|
| Support Hours | 8 X 5 | 8 X 5 | 12 X 5 |
| Response Time | 24 hours | 12 hours | 4 hours |
| Dedicated Support Manager | ❌ | ❌ | |
| Help Desk & Ticketing System | |||
| Monthly Status Reports | ❌ | ||
| Quarterly Business Reviews | ❌ | ❌ |
| Feature | Basic | Standard | Advanced |
|---|---|---|---|
| BASIS Resources | |||
| EBS Developers | |||
| Testers | |||
| Functional Consultants | ❌ | ||
| Security Specialists | ❌ | ❌ | |
| Dedicated Delivery Manager | ❌ | ❌ |
See what our clients have to say about our ORACLE Maintenance and Support
“Sita Corp made ORACLE Maintenance and Support affordable and easy to manage. We were able to focus on growing our business without worrying about system downtime or expensive support costs!”
CTO, $250M Consumer Products Group
“With their transparent pricing and personalized support, we saved over 30% on our annual Oracle maintenance costs while improving our system performance!”
CFO, Manufacturing Company
“The dedicated delivery manager in the Advanced package has been a game-changer for our enterprise. Response times are excellent and issues are resolved quickly.”
IT Director, Global Logistics Company
Our enterprise-grade SAP Maintenance and Support are designed to deliver maximum value while reducing your total cost of ownership
Reduce operational costs with transparent, affordable pricing — no hidden fees.
Packages grow with you, allowing adjustment as your needs evolve—no overpaying.
Efficient help desk & ticketing ensures issues are tracked and resolved quickly.
Get the most value from SAP—driving efficiency while keeping costs low.
Don't let uncertain economic conditions slow you down. Contact us today to schedule a free consultation and find out how we can help you optimize your SAP systems, reduce your support costs, and ensure you have the right solutions in place for today's business challenges.
Through our help desk and ticketing system, which ensures that clients can easily track their issues and get timely resolutions.
Help Desk Application Management
Transportation Ticket And GPS System
National Emergency Management
Education Management System
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